Return policy

Our Return Policy in short

• You have 14 days to notify us about a return, and 14 days to return an order, after receiving it.
• If you change your mind, or the product you received is not what you expected, please contact us before returning the item.
• The cost for the return shipment is covered by the customer and return shipping shall be arranged by the customer.
• If you have any questions, please contact us.

Instructions for returning goods

• If you wish to make a return, send us an e-mail containing your name, address, e-mail address, the order number and a specification of which items that the return relates to.
• Ship the items for return within 14 days of the date of the notification.
• We strongly recommend that you send the products well packaged, in good condition and in their original box and/or packaging.
• Unless otherwise agreed upon, the refund will be processed through the same payment method you used to make your original purchase.
• If the product or packaging is used or damaged, we reserve the right to deduct any depreciation in value when refunding the product.

All enquiries: contact@artyplug.com